
Questions? We got answers!
I made a mistake in my order, can you change it?
I made a mistake in my order, can you change it?
If the order is not processed yet we can change it, but most of the time it will get through customization instantly.
How to personalize my order?
How to personalize my order?
You can personalize your order ( Names, Text and Date/Location ) right in the product page, filling the blanks before adding to cart.
What’s included in the box?
What’s included in the box?
x1 Engraved Acrylic Plate
x1 Wooden LED Base
x1 USB Cable
x2 Cleaning Paper
Can i customize in any language?
Can i customize in any language?
Yes, we can produce your order in any language.
Is this a real star map?
Is this a real star map?
Yes! We use real astronomical data to show exactly how the sky looked on your chosen date and location.
What’s the materials?
What’s the materials?
Acrylic and Wood
Delivery & Returns
Delivery & Returns
Delivery
We offer free shipping worldwide!
Once your order is posted, it will be delivered within 5 to 15 days.
The shipping is insured and comes with a tracking code, sent by email after purchase.
Returns
Because all our products are custom made, we are unfortunately unable to accept returns or offer refunds unless your product has arrived damaged.
helpstarlymap@gmail.com
Guarantee
Guarantee
If your product arrived damaged you can return it free of charge within 30-days at no cost, no questions asked.
Because all our products are custom made, we are unfortunately unable to accept returns or offer refunds unless your product has arrived damaged.
Just contact us at:
helpstarlymap@gmail.com